LLND Kit-SITSS00035 Customer Service Management Skill Set Pre-order Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices ICTICT201 Use computer operating systems and hardware ICTICT202 Work and communicate effectively in an ICT environment ICTICT203 Operate application software packages ICTICT204 Operate a digital media technology package ICTWEB201 Use social media tools for collaboration and engagement Elective units ICTICT205 Design basic organisational documents using computing packages ICTICT206 Install software applications ICTICT207 Integrate commercial computing packages ICTICT210 Operate database applications ICTSAS209 Connect and use a home based local wireless network CUADIG201 Maintain interactive content BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units CUADIG201 Maintain interactive content CUADIG301 Prepare video assets CUADIG312 Author interactive sequences (c) CUADIG303 Produce and prepare photo images CUADIG304 Create visual design components CUAPOS201 Perform basic vision and sound editing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMSUP382 Provide coaching/mentoring in the workplace TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MSS402051A Apply quality standards MSAENV272B Participate in environmentally sustainable work practices Elective units AUM4003A Interpret customer requirements LMTGN4002A Participate in product engineering MEM12024A Perform computations MEM16006A Organise and communicate information MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MEM30032A Produce basic engineering drawings MEM30033A Use computer-aided design (CAD) to create and display 3-D models MEM30005A Calculate force systems within simple beam structures MEM30006A Calculate stresses in simple structures MEM30007A Select common engineering materials MEM30008A Apply basic economic and ergonomic concepts to evaluate engineering applications MEM30010A Set up basic hydraulic circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SITSS00035 Customer Service Management Skill Set Pre-order Core units BSBWHS201 Contribute toEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational