Learner Resources-HLTOHC008 Inform and support patients and groups about oral health HLT Units of competency ICTSAS305 Provide

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

sterilisation and packaging processes HLTWHS003 Maintain work health and safety HLTWHS005 Conduct manual tasks safely Elective units BSBHRM405 Support the recruitment

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSSAM411 Sell financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3210 Conduct mechanical processor operations FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPCM201 Recognise plants AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

Learner Resources-HLTOHC008 Inform and support patients and groups about oral health HLT Units of competency ICTSAS305 ProvideOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all