Learning and Assessment Kit-AHCWRK209 Participate in environmentally sustainable work practices PMA ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies

Core units CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTWHS003 Maintain work health and safety BSBLDR402 Lead effective workplace relationships BSBMED301 Interpret and apply medical terminology appropriately BSBMGT403 Implement continuous improvement Elective units CHCPRP003 Reflect on and improve own professional practice BSBCUS401 Coordinate implementation of customer service strategies BSBMED401 Manage patient record keeping system BSBRSK501 Manage risk HLTADM003 Facilitate a coordinated approach to client care HLTADM004 Manage health billing and accounting system BSBFIA402 Report on financial activity BSBINN301 Promote innovation in a team environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0003 Maintain basic situational awareness in an aviation workplace TLIE2007 Use communication systems TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives BSBOPS305 Process customer complaints HLTAID011 Provide First Aid TLIB0002 Carry out vehicle inspection TLIA0023 Receive goods TLIC1051 Operate commercial vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

repair and replace diesel engines in stationary and mobile plant MEM27020 Apply knowledge of large combustion engine operations to service and maintenance tasks MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05001 Perform manual soldering/desoldering – electrical/electronic components MEM05002 Perform high reliability soldering and desoldering MEM07005 Perform general machining MEM13002 Undertake work health and safety activities in the workplace MEM18003 Use tools for precision work MEM18005 Perform fault diagnosis

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPRF2022 Select and install roof sheeting and wall cladding CPCPRF3021 Receive roofing materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AHCWRK209 Participate in environmentally sustainable work practices PMA ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to