aggressive or abusive customers SITXINV006 Receive
Units of competency SISOPLN001 Finalise operation of outdoor recreation activities SISOEQU001 Handle horses SISOPLN002 Plan outdoor activity sessions RGRPSH308 Provide first aid and emergency care for horses or other equines SISOFLD002 Minimise environmental impact SISOEQU003 Ride horses on tracked trail rides SISXCCS001 Provide quality service SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISOEQU010 Identify hazards
Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBPRC505 Manage ethical procurement strategy BSBPMG537 Manage project procurement BSBPRC504 Manage a supply chain BSBPRC501 Manage procurement strategies BSBPRC502 Manage supplier relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)
evaluation and reporting program * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-SITSS00035 Customer Service Management Skill Set Ready for sale aggressive or abusive customers SITXINV006Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all