Learning and Assessment Kit-MEM10119 Certificate I in Engineering Session Plan Core units BSBWOR203 Work effectively

Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFLM312 Contribute to team effectiveness FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR3201 Implement safety

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUASTA414 Undertake arena rigging activities CUAWHS313 Apply work health and safety practices in a live production environment RIIWHS204E Work safely at heights CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG011 Provide massage treatments

Learning and Assessment Kit-MEM10119 Certificate I in Engineering Session Plan Core units BSBWOR203 Work effectivelyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to