Learner Resources-AURHTD103 Diagnose and repair heavy commercial vehicle suspension systems AVI Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers AMPR203 Select

Core units AUMAMA002 Work effectively in teams AUMASM001 Monitor and maintain a safe automotive work environment AUMFMM001 Reduce cycle time in automotive manufacturing work processes AUMFMM002 Reduce waste in automotive manufacturing work processes AUMFQM002 Sustain quality standards in an automotive manufacturing workplace AUMGQA001 Apply workplace technical quality standards Electives AURAEA002 Follow environmental and sustainability best practice in an automotive workplace BSBINM301 Organise workplace information BSBINN301 Promote innovation in a team environment AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AURHTD103 Diagnose and repair heavy commercial vehicle suspension systems AVI Units of competency MSTGN3003 EstimateOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all